Cox Communications Fact Sheet

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through technology. The largest private broadband company in America, we proudly serve seven million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that make each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.


Company Stats:

  • Cox has approximately 6.5 million total residential and commercial customers
  • Total revenues of $12.6 billion in 2020
  • Cox operates 6 cable systems in 18 states: Arizona, Arkansas, California, Connecticut, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Massachusetts, Nebraska, Nevada, North Carolina, Ohio, Oklahoma, Rhode Island, Virginia
  • Cox has approximately 18,000 employees nationwide
  • 355,000 commercial customers
  • In the last 10 years, Cox has invested more than $15 billion in its communities through infrastructure upgrades to deliver video, phone and high-speed internet service to homes and businesses in the company’s service area. Cox plans to invest $10 billion in the next five years.
  • Cox’s in-kind and direct cash contributions totaled $60 million dollars in 2016, with a community outreach focus on youth and education initiatives.
  • Cox is a leader in customer satisfaction, earning a total of 34 awards from J.D. Power and Associates, including 10 consecutive wins for residential phone and 9 awards for business services.
  • Cox Communications is nearly 60 years old, and remains a wholly-owned subsidiary of Cox Enterprises, a privately-held, family-owned corporation with nearly $20 billion in annual revenues (2020)
  • Since 2012, Cox has connected more than 840,000 people to the internet through the Connect2Compete program, most for the first time.

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