Jessica Shrum

Jessica Shrum serves as executive vice president and chief strategy officer for Cox Communications, where she is responsible for developing and driving the company’s long-term growth ambition. Cox is focused on extending its fiber-powered, multi-gigabit network, enhancing the customer experience and value propositions while advancing adjacencies like Cox Mobile, smart communities and managed cloud IT services.


Shrum returned to Cox Communications in 2024 after first joining the company in 2006 and supporting several strategy, product and operations initiatives. She spent the last decade helping Cox Automotive develop and execute its future growth strategy.


At Cox Automotive, Jessica led strategy for the domestic portfolio where her team worked with senior leadership to set the direction for the automotive business.  Jessica’s team defined how to optimize growth, prioritize near-term choices and recommend near and long-term investments. In her most recent role, she led operations for one of the fastest growth divisions in the Cox family of companies – the Cox Automotive Mobility business. Jessica and her team delivered profitable, scalable growth for fleet vehicle repair and maintenance services and helped define the trajectory for the EV battery future.


Before joining Cox, Jessica served in corporate strategy at BellSouth/AT&T and advised numerous clients for Andersen Business Consulting. 

An active volunteer in her community, Jessica recently served as the finance chair for a local non-profit, Communities in Schools of Atlanta (CISA), which was founded by Anne Cox Chambers. She also holds numerous volunteer positions at her children’s school.

Home page contact

For general media and industry analyst inquiries, please visit the media and corporate contacts page.