Cox Survey Says Patients Warm to Providing Data to Physicians for Healthcare Monitoring
Cox Business survey highlights patient’s sentiments on EHRs, wearables and telehealth
“From calorie counting and mileage tracking to therapy and medical testing, we as patients have access to an unprecedented number of apps to manage all facets of our health from the palm of our hands,” said Steve Rowley, executive vice president, Cox Business. “Healthcare providers have an opportunity to leverage this technology and the insights it offers to enhance patient care.”

ATLANTA, January 14, 2020 – With wellness-related resolutions top of mind, data from a recent Cox Business survey indicates today’s patient demands a dose of digital when it comes to their healthcare.

According to the Cox Business Pulse on Healthcare, almost three-quarters (72%) of patients would have greater peace of mind if their primary care physician put aside pen and paper for electronic health records (EHR) to chart progress during visits.

Forty percent of people surveyed use wearables such as a Fitbit or Apple Watch to track their health goals. Most of those respondents (83%) would provide their primary physician access to their fitness-tracking data to monitor health and wellness progress.

More than half (56%) of survey respondents report that their primary doctor doesn’t offer telehealth services. However, of the 49% of consumers who used telehealth last year, most found it easy to use. And while the negative effects of technology are often reported, 88% of respondents view technology as actually helpful to their health.

“From calorie counting and mileage tracking to therapy and medical testing, we as patients have access to an unprecedented number of apps to manage all facets of our health from the palm of our hands,” said Steve Rowley, executive vice president, Cox Communications.  “Healthcare providers have an opportunity to leverage this technology and the insights it offers to enhance patient care.”

For more details on the Cox Business Pulse on Healthcare, visit www.coxbusiness.com.

About the Cox Business Pulse on Healthcare

Cox Business commissioned a blind survey of American consumers in June 2019. Respondents to the online survey included a total of 1,036 consumers. The margin of error for this survey is plus or minus 3 percent.

About Cox Business

The commercial division of Cox Communications, Cox Business provides voice, data and video services for more than 355,000 small and regional businesses nationwide, including

health care providers; K−12 and higher education; financial institutions; and federal, state and local government organizations. The organization also serves most of the top-tier wireless and wireline telecommunications carriers in the U.S. through its wholesale division.

For further information: Victor Cooper Victor.cooper@cox.com 404-670-0693