ATLANTA – May 24, 2016 – Cox Business has expanded its hosted voice Solution, IP Centrex, giving business customers enhanced connectivity capabilities with voice, instant messaging and more through their smartphones, tablets and desktop computers.
Using the BroadSoft UC-One® platform, Cox Business has strengthened its current offerings to deliver a unified communications experience. When all features are activated, Cox Business users will maintain in-office connectivity while working anytime, anywhere.
“We expanded the IP Centrex solution to enable greater productivity for our customers through a new level of connectivity. Whether via Android or iOS device, our customers will remain connected to advanced voice and messaging features regardless of location,” said Steve Rowley, senior vice president of Cox Business. “In today’s competitive landscape, businesses must be equipped with technology to connect from anywhere with customers and respond to their needs immediately; these enhancements to IP Centrex deliver.”
The IP Centrex solution now offers business voice, instant messaging, presence, and more. The initial launch includes six applications for smartphone, tablet, and desktop computers providing outbound calling, click-to-dial, instant messaging, and Outlook integration (Windows only). Two way calling is available for the mobile smartphone app and includes mobile phone line integration for greater voice call reliability. Soon to follow, tablet and desktop applications will provide outbound calling, and the addition of collaboration features for all six apps.
For more information on Cox Business and the new IP Centrex platform, please visit CoxBusiness.com.
Cox Business provides voice, data and video services for more than 350,000 small and regional businesses, including healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations. The organization also serves most of the top tier wireless and wireline telecommunications carriers in the U.S. through its wholesale division.
About Cox Communications
Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. The third-largest U.S. cable company, Cox serves approximately 6 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. For eight years, Cox has been recognized as the top operator for women by Women in Cable Telecommunications; Cox has ranked among DiversityInc's Top 50 Companies for Diversity 11 times. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com.
BroadSoft is the leading provider of cloud software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol networks. The Company's core communications platform enables the delivery of a range of enterprise and consumer calling, messaging and collaboration communication services, including private branch exchanges, video calling, text messaging and converged mobile and fixed-line services. For additional information, visit http://www.BroadSoft.com.
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