Cox Communications to Discontinue Cox Wireless Service, Effective March 30, 2012
Cox Easing Customers’ Transition to Alternate Wireless Service Providers
“Cox is working to make this transition as seamless and easy as possible for our customers,” said Len Barlik, executive vice president of product development and management. “We are proud of our employees’ dedication to deliv
All Cox Wireless customers have multiple Cox services, and will receive a $150 credit on their bill for every line of wireless phone service disconnected. Customers can keep their wireless devices and all early termination fees will be waived. Also, wireless customers will continue to receive their Bundle Benefit™ for two years.
“We understand the importance of wireless to the customer experience,” said Barlik. “Cox is looking at several options to continuously increase the value of our bundle of services.”
Cox’s decision to no longer sell its 3G wireless service was based on the lack of wireless scale necessary to compete in the marketplace, the acceleration of competitive 4G networks as well as the inability to access iconic wireless devices. Cox had launched wireless service in less than 50 percent of its footprint, including: Hampton Roads, Roanoke and Northern Virginia; Orange County, San Diego and Santa Barbara, Calif.; Omaha, Nebraska; Oklahoma City and Tulsa, Okla.; and Rhode Island and Cox communities we serve in Connecticut and Cleveland, Ohio.
Cox’s television, high speed Internet, residential phone and commercial services will be unaffected by the change.
About Cox Communications:
Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, and telephone services over its own nationwide IP network. The third-largest
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