ATLANTA - July 13, 2006 - Cox Communications Inc., the largest cable telephony provider in the nation, announced today that it received highest honors in J.D. Power and Associates' 2006 Residential All-Distance Telephone Customer Satisfaction StudySM in the Northeast, Southwest and Western Regions. This marks the fourth consecutive year that Cox's residential telephone service has ranked highest in overall customer satisfaction in the Western Region and the first year Cox has been included in the Northeast and Southwest regional studies. J.D. Power and Associates' Residential All-Distance Telephone Customer Satisfaction Study measures customer satisfaction with both local and long distance telephone service.

"Nearly 10 years ago, Cox introduced a telecommunications choice to the marketplace," said David Pugliese, Cox's vice president of product marketing and management. "Through the study's findings, our customers - more than 1.8 million strong in the communities we serve - have recognized Cox Digital Telephone service for its high performance, savings and convenience."

In the West, Cox ranked highest in all six factors that measure overall satisfaction: performance and reliability; customer service; billing; company image; offerings and promotions; and cost of service - scoring 55 points higher than the Western average Cox Digital Telephone's western markets include Greater Phoenix and Tucson, Ariz., San Diego and Orange County, Calif., Las Vegas and Omaha, Neb.

In the Northeast, Cox ranked highest in performance and reliability, billing, image, customer service and offering and promotions - scoring 81 points higher than the Northeast average. Cox's northeast markets include Rhode Island and Central Connecticut.

In the Southwest, Cox ranked highest in customer service, billing and image - scoring 36 points higher than the Southwest average. Cox Digital Telephone's southwestern markets include Topeka, Wichita and Greater Kansas and Tulsa and Oklahoma City.

"The Cox difference is its people," added Pugliese. "Every day, so many of our employees work tirelessly to ensure our customers have an enjoyable experience with Cox. The knowledge and commitment to service that our customer service representatives, field service technicians and neighborhood Cox employees demonstrate on a daily basis brings great value to the customer experience, as underscored by Study findings which recognized Cox for its customer service, image and billing. These attributes have always been a hallmark for Cox."

In greater detail, the J.D. Power and Associates' Study showed that Cox customers reported high scores in convenience of having multiple telecom services on one bill; high call clarity; ease of contacting customer service and knowledge of customer service representatives; willingness of Cox to stand behind the service it sells; as well as beliefs that Cox is honest, highly reputable and highly committed to the community it serves.

Today, more than 1.8 million residential customers and 150,000 businesses enjoy Cox Digital Telephone. Cox has long provided Enhanced 911 (E911) service as a standard feature in all of its telephone markets, enabling the company to deliver a subscriber's location and call back number automatically to local 911 emergency services personnel.

* Study conducted among 12,196 customers nationwide who receive their local and long distance service from one provider.

About Cox Communications

Cox Communications, a Fortune 500 company, is a multi-service broadband communications and entertainment company with more than 5.9 million total residential and commercial customers. Cox offers an array of advanced digital video, high-speed Internet and telephony services over its own nationwide IP network. Cox Business Services is a full-service, facilities-based provider of communications solutions for commercial customers, providing high-speed Internet, voice and long-distance services, as well as data and video transport services for small to large-sized businesses. Cox Media offers national and local cable advertising in traditional spot and new media formats, along with promotional opportunities and production services. More information about the services of Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com, www.coxbusiness.com, and www.coxmedia.com

Media Contact:
Cox Communications
Stephanie Davis
404-843-7872
Stephanie.Davis2@Cox.com